Title: Solana: NFTs Not Showing Up Properly in Phantom Wallet – Troubleshooting Guide
Introduction
As a Solana user, you are likely familiar with storing and managing digital assets on platforms like Solflare or MetaMask. However, when it comes to hosting metadata such as NFTs on a custom gateway like Irys.xyz, things can get messy if not done properly. This article will walk you through the troubleshooting steps for NFTs not showing up properly in Phantom Wallet.
Context:
Before we dive into the solution, let’s quickly review the context:
- The metadata is hosted by a custom gateway at
- You are using Solana and have created an account on Phantom Wallet.
- You have created NFTs on your Solana blockchain and want to store them on Irys.xyz.
Symptoms:
When trying to view or manage your NFT in Phantom Wallet, you may encounter the following issues:
- Incorrect metadata display: Your NFT’s metadata is not displayed correctly, causing confusion about its properties.
- No connection to Solana account: You cannot connect your Phantom wallet to your Solana account or view your NFTs in their native Solana format.
Troubleshooting steps:
To resolve the issue, follow these steps:
Step 1: Check the Irys.xyz gateway configuration
- Go to the Irys.xyz website and check for any issues with your gateway configuration. If you are using a custom gateway, make sure it is configured correctly in your Irys.xyz instance.
- Make sure that the metadata is stored correctly in your Solana account.
Step 2: Check Phantom Wallet Settings
- Make sure your Phantom wallet is configured to connect to your Solana account. You can do this by checking the Wallets section of your Phantom wallet settings.
- If you are using a multi-hop wallet or have multiple accounts, check that each account is configured correctly.
Step 3: Refresh NFT Storage
- Check if your metadata is stored in the correct location on Irys.xyz. You can do this by checking your Solana account for metadata storage issues.
- If you are using a custom gateway, make sure that your metadata is uploaded to the correct location.
Step 4: Reconnect Phantom Wallet
- Try reconnecting your Phantom wallet to your Solana account. This will help you check if the issue is related to the connection between your wallet and your account.
Step 5: Verify Solana Account Metadata Sync
- Make sure your Solana account metadata sync is up to date. You can do this by checking your Solana account for metadata storage issues.
- If you are using a custom gateway, make sure your metadata is syncing correctly to your account.
Conclusion
If none of the steps above resolve the issue, it may indicate a deeper issue with Irys.xyz or Phantom Wallet. Consider reaching out to their support teams or experts for further assistance.
Additionally, if you are still having issues after trying these troubleshooting steps, you can provide more information about your settings and the error in the comments below.
